Thursday, December 11, 2008

Why Comcast isn't the best

MY E-MAIL IS UNRELIABLE.
I tried last week to forward myself something from my comcast e-mail to my work email... twice. Both times Comcast says it sent successfully but I never received it at work.
This morning Matthew had an e-mail from a lady at church, and she also sent it to me. I never got it. My name is clear as day on his e-mail, and I should have gotten it.
I called Comcast to explain, and they had me speak to two people before they wrote me off and said they had to get with someone on the "national level".. like this is some secret spy network.
Ugh!
So, unreliable e-mail sucks!
And if any of you have been waiting on an e-mail from me, a continuing conversation, and I haven't responded.. I probably have.. but who knows if you've gotten it!
The dryer repair man is here... YaY!

2 comments:

  1. Hello Samantha,

    What is the email address that you are using? If you are willing to let me know, I will be happy to reach out to my contacts so that we can look into this.

    I apologize for the trouble.

    Mark Casem
    Comcast Customer Connect
    National Customer Operations
    We_Can_Help@cable.comcast.com

    ReplyDelete
  2. yeah, yeah. we will see. if you even get the e-mail.. haha

    ReplyDelete