In climbing out of being behind on almost everything in our name, I am currently seeing the light at the end of the tunnel.
The last things to get back to speed this month is my car and both sets of student loans.
The student loan people are gracious and understanding, and we have no problem. I have a Wells Fargo Student loan an Edfinancial (both of us).They call a lot, but are genuinely nice.
So, today I sent a partial car payment by mail, mainly because Wachovia's website only allows you to pay the exact amount due (rip off!). So, I put my envelope in the mail, and attach a nice little letter telling them the balance will be caught up next week. I also picked up the phone and called their customer service peeps to make certain we were all on the same page.
The lady was so rude! She went off on how partial payments were unacceptable, and transferred me to the "arrangements" department. That lady was nicer, but very abrupt and highly judgemental. All from a company who went belly up just two months ago, and they wanted to give me slack about my stuff.
I would like to think that if that was my job, I would treat everyone with an equal amount of respect and kindness. Maybe they are all ill over possibly losing their job to whomever bought Wachovia out.
Definitely not my best encounter with faceless, unkind people.
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